Utility Information & Payments

Paying your bill

Because of COVID-19 Ashland City Hall is not open to accept utility bill payments.  Payments can be left in the dropbox outside of City Hall or online via PSN.

Any questions regarding your utility bill?  Call the Utility Billing Office 715-682-7056 (M-F 8am-4pm)


want to make an online payment? 

Go to the Payment Service Network (PSN) epayment portal to make an online utility payment.

Miscellaneous payments can also be made by going to PSN Payments

Payment Service Network Logo

Are you a new homeowner or tenant?

UPdate utility account infomation here

If you are changing addresses you will need to update your utility account information.  Please complete and submit the appropriate form linked below. 

Home Owner - Change Form

Rental - Change Form




Water Rate information

Water Rate Increase Information

  1. 2013 Water Rate Decision (PDF)
  2. Public Fire Protection Brochure (PDF)
  3. Public Service Commission of Wisconsin Tarriff May 8, 2013 (PDF)
  4. Public Service Commission of Wisconsin Water Rate Public Hearing (PDF)
  5. Public Service Commission Staff Proposal (PDF)
  6. Rate Increase Letter May 8, 2013 (PDF)
  7. Water Rate Study (PDF)
  8. Water Utility Operating Rules (PDF)

Wastewater Rate Increase Information

  1. Wastewater Rate Comparisons (PDF)
  2. Wastewater Rate Study (PDF)

Additional Public Utility Information

  1. 2019 Drinking Water Quality Report
  2. Guidelines For Combining Parcels (PDF)